Responsible Gaming

Gambling Should Be Entertainment

At Three Horseshoes in Barrow, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Casino games are designed for fun, and the odds always favour the house. Only gamble with money you can afford to lose, and never chase your losses.

Age Verification

You must be at least 18 years of age or the legal age for gambling in your jurisdiction to access our services. Three Horseshoes in Barrow is committed to preventing underage gambling. We implement strict age verification procedures on registration and during account management.

If you are under 18, please do not proceed. If you suspect someone underage is gambling, please contact our support team immediately.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling activity: Keeping your gambling secret from family or friends
• Neglecting responsibilities: Missing work, school, or family commitments to gamble
• Increasing stakes: Needing to bet more money to get the same excitement
• Loss of control: Inability to stop or reduce your gambling despite trying
• Mood changes: Becoming anxious, irritable, or depressed when not gambling
• Financial problems: Borrowing money or using credit to fund gambling
• Neglecting health: Poor sleep, diet, or appearance due to gambling habits
• Relationship strain: Arguments with loved ones about your gambling
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Responsible Gambling Features

Three Horseshoes in Barrow provides several tools to help you manage your gambling responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Session Limits: Set automatic time limits for your gaming sessions
• Self-Exclusion: Temporarily or permanently close your account to take a break from gambling
• Account Pause: Temporarily suspend your account for a period of your choosing

To access these tools, log into your account or contact our customer support team. We're here to help you gamble safely.

Support Organizations & Help Resources

If you or someone you know is struggling with problem gambling, professional help is available. Here are trusted organisations offering free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gambling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme (multi-operator)
  Website: www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed gambling operators
• Gamblers Anonymous – Support group meetings and peer support
  Website: www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS-funded treatment service (London)
  Phone: 020 7054 2000

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org | Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but it's treatable. Help is available 24/7, and there is no shame in seeking support. Whether you're concerned about your own gambling or that of someone close to you, professional advisors are ready to help.

Don't wait – contact one of the organisations listed above, or speak to our customer support team at threehorseshoesinbarrow.co.uk for immediate assistance and resources.

Contact Our Support Team

If you have questions about responsible gambling features or need immediate support, please contact us:

Email: [email protected]

Our team is available to assist you with setting up responsible gambling tools or discussing your concerns.